Step 1 of 333%Tell us a little about youPhone number*Email How old are you?*-18-2425-3435-4445-5455-6465 or AbovePrefer Not to AnswerWhere do you stay?*What is your gender?*-MaleFemalePrefer Not to AnswerWhat is your employment status?*-Employed Full-TimeEmployed Part-TimeSelf-employedNot employed but looking for workNot employed and not looking for workHomemakerRetiredStudentPrefer Not to AnswerWhat is your marital status?*-SingleMarriedDivorcedWidowedNumber of children*Would you like to be added to one of our WhatsApp groups?* Yes NoWould you like to be added to our email newsletter?* Yes NoTell us about our experience at MWOSHow often do you come to MWOS?* Every day Once a week 2 to 3 times a week Once a month 2 to 3 times a month Less than once a monthWhere are you filling in this survey?*Which is your favourite MWOS branch? Why?*Which is your favourite, self-service or teller service? Why?*How satisfied are you with the following services at MWOS?Teller service* Very Satisfied Satisfied Neutral Unsatisfied Very UnsatisfiedSelf service kiosks* Very Satisfied Satisfied Neutral Unsatisfied Very UnsatisfiedBetting options* Very Satisfied Satisfied Neutral Unsatisfied Very UnsatisfiedPayout time* Very Satisfied Satisfied Neutral Unsatisfied Very UnsatisfiedBranch cleanliness* Very Satisfied Satisfied Neutral Unsatisfied Very UnsatisfiedWhatsApp Groups* Very Satisfied Satisfied Neutral Unsatisfied Very UnsatisfiedBetting support* Very Satisfied Satisfied Neutral Unsatisfied Very UnsatisfiedOn a scale of 1 to 10 how much do you trust MWOS?* 1 - Very much 2 3 4 5 6 7 8 9 10 - Not at allWould you to recommend MWOS to a friend?* Definitely Probably Not Sure Probably Not Definitely NotHave you experienced any fraud / poor service in a MWOS branch?* Yes NoTell us more*Optional longer answersThis section is totally optional. If you have specific suggests / complaints please complete the relevant section.How can we improve your experience with MWOS?What's working for you and why?What can our employees do better?Do you have any additional comments or feedback for us?
